I received a damaged item...

Damaged products must be reported within 15 days of receipt of merchandise. A exchange authorization form must be obtained before returning the merchandise. We will replace damaged products with new items of the same style, size, and color.

To obtain a return authorization form and return label, please call our customer service at: 1-510-732-9160 Monday through Friday from 9:00 AM to 4:00 PST.

*Return shipping is absolutely free for defective items sent.